Can't log on

Post Reply
Cheshirepalms1
Posts: 2
Joined: Sun Sep 02, 2018 8:11 pm
Location: Ellesmere Port

Can't log on

Post by Cheshirepalms1 » Sun Sep 02, 2018 8:15 pm

I've got the same problem as Otorongo and have created this account so I can post and hopefully resolve it. Its saying password invalid and that I've tried to many times to login. The problem is that I think my original account, Cheshirepalms is set up on an old e-mail that no longer exists. Is there anyway to get my account back?


rufc15lizzie
Posts: 215
Joined: Mon Oct 24, 2011 7:53 pm
Location: Rotherham UK

Can't log on

Post by rufc15lizzie » Mon Sep 03, 2018 12:53 pm

This is what happened with me, then all of a sudden about 2 weeks after it wouldn't let me login and i clicked on the forgotten password link and it told me my email address was not valid and my account didn't exist, i suddenly received an email saying password reset.
Which i opened followed and reset. I could log back in again after that.

Now I did the same as you, I registered a new account, so whether Dave or someone sorted it without saying anything or whether it just took that long i don't know.
________________________
Lizzie


Cheshirepalms1
Posts: 2
Joined: Sun Sep 02, 2018 8:11 pm
Location: Ellesmere Port

Can't log on

Post by Cheshirepalms1 » Mon Sep 03, 2018 7:47 pm

I'm pretty sure mine is set up with a very old e-mail, for an address which was shut down last year. So no chance I'll get a password reset link to any address I use now. Hopefully there's a way around it as I don't want a new account.


Post Reply